1. Is there a dress code at Urban Defense Academy?
Firearms Courses
- Long pants with belt loops (no shorts)
- Sturdy, closed-toe shoes or boots with ankle support
- Weather-appropriate clothing for outdoor sessions (check the forecast)
Workshops & Seminars
- Defensive Knife: Street clothes
- Women’s Self-Defense: Street clothes or athletic wear with a t-shirt
- All Mat-Based Classes: Clean socks required. No bare feet allowed.
2. Are there prerequisites for any classes?
Yes, some classes have prerequisites. Please review the class description or contact us for details.
3. What if I need more time to master the skills?
You can schedule a private lesson for additional instruction at any time. You may also repeat a course to gain more exposure, guidance, and practice with those skills.
4. What if I need to reschedule a class?
We do our best to accommodate schedule changes. Please contact us at least 2 weeks in advance. A rescheduling fee may apply based on availability.
5. What if I need to cancel a class I’ve already paid for?
All bookings are final. No refunds are issued. Once your training slot is reserved, we commit dedicated resources and instructor time. See full policy below.
6. What about the weather?
Classes run rain or shine, heat or cold — real-world readiness means training in all conditions.
We only cancel or reschedule if safety thresholds are met:
- Active lightning in the immediate area
- Road closures preventing safe travel
- Severe weather warnings posing imminent threat to life or property
Such cancellations are extremely rare. If one occurs, you’ll be notified immediately via email and text with rescheduling options at no additional cost.
Cancellation & Refund Policy
All Bookings Are Final All course fees are non-refundable once a booking is confirmed.
When you reserve your training slot, we immediately commit dedicated resources and instructor availability. This ensures the highest quality experience and maintains fairness in scheduling for all students.
Weather & Operational Policy
Classes operate rain or shine, heat or cold — we train for real-world readiness.
Please come prepared and dress appropriately. Sessions will proceed unless safety thresholds are met, including:
- Active lightning in the immediate area
- Road closures preventing safe travel
- Severe weather warnings posing imminent threat to life or property
Safety cancellations are extremely rare. If one occurs, you’ll be notified immediately via email and text with rescheduling options at no additional cost.
For questions or rescheduling requests, please contact us.
